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### Privacy Policy

#### Privacy Policy, Terms of Use, Data Privacy, and Cookie Policy

Last updated: June 17, 2025

LionHeart International Services Group (“LionHeart,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand your rights when using our website https://www.lionheartsecurityteam.com (“Site”). This page outlines our Privacy Policy, Terms of Use, Data Privacy Policy, Cookie Policy, and how we manage data collected via marketing activities.

#### 1. Privacy Policy

A. Information We Collect

We may collect:

- Name, email, phone number, and any details you provide via our contact forms.
- IP address, browser type, device data, and usage statistics via cookies and tracking tools.
- Information shared when interacting with our marketing campaigns, newsletters, or ads.

B. How We Use It

Your data may be used to:

- Respond to inquiries and service requests.
- Improve website performance and user experience.
- Comply with legal or regulatory obligations.
- Send relevant marketing, promotional, or informational content (with opt-out available).
- Analyze engagement with campaigns and optimize messaging.

C. Sharing Your Information

We may share data with:

- Third-party service providers (email platforms, analytics tools, CRM systems) under confidentiality.
- Government authorities, if legally required.
- Buyers or successors in case of business reorganization.

D. Your Rights

You have the right to:

- Access or correct your personal information.
- Request deletion of your data (where applicable).
- Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@lhisg.com.

#### 2. Terms of Use

By using this Site, you agree to:

- Use the Site for lawful purposes only.
- Not engage in unauthorized access, reverse engineering, or distribution of site content.

All content is property of LionHeart or licensed third parties. Reproduction, modification, or commercial use without permission is prohibited.
LionHeart disclaims liability for:

- Errors or omissions on the Site.
- Third-party links and services.
- Any damages resulting from use or inability to use the Site.

These Terms are governed by the laws of the United States and the State of Florida.

#### 3. Data Privacy Policy (U.S. + International Users)

LionHeart takes data privacy seriously, especially for users in jurisdictions requiring enhanced protection. We are committed to handling personal data in accordance with internationally recognized frameworks such as the EU-U.S. Data Privacy Framework and applicable U.S. state laws (e.g., CCPA, Virginia CDPA).

A. Scope

This section applies to personal data transferred from the EU, UK, or other jurisdictions with data transfer restrictions to the United States.

B. Purpose of Data Collection

We collect personal data for:

- Service delivery and security assessments.
- Training requests and client onboarding.
- Communications and marketing (with opt-out options).
- Customer relationship management and user engagement tracking.

C. Onward Transfers

We only share personal data with third parties that:

- Provide adequate data protection.
- Are under contractual obligations aligned with applicable data privacy frameworks.

D. Access, Correction, and Deletion Rights

International users may request:

- Access to their stored personal data.
- Correction of inaccurate data.
- Erasure under “right to be forgotten” laws.

To request access or changes, email: info@lhisg.com

E. Data Security

We use industry-standard encryption, firewalls, and access controls to protect your information.

#### 4. Data Collection via Marketing Activities

We may collect information when you:

- Click on digital advertisements or social media promotions.
- Open and interact with emails sent by LionHeart.
- Submit your contact details to download a resource or attend a webinar/event.

How This Information Is Used:

- To understand interests and personalize content.
- To deliver targeted messaging, promotions, or follow-up communications.
- To segment audiences for relevant services or regional events.
- To improve campaign effectiveness through analytics tools.

You can opt out of marketing emails at any time by clicking “unsubscribe” in any LionHeart message or by contacting us at info@lhisg.com.
We do not sell your personal data or use it for automated decision-making without your consent.

#### 5. Enforcement & Dispute Resolution

LionHeart commits to resolving complaints about your privacy and data collection or use. EU and UK individuals with inquiries should first contact:

Data Protection Contact
LionHeart International Services Group
700 S Rosemary Ave # 204,
West Palm Beach, FL 33401,
United States
Email: info@lhisg.com
Phone: 561-316-3553

If unresolved, users may have the right to invoke binding arbitration or refer the complaint to the appropriate data protection authority.

#### 6. Cookie Consent Policy

We use cookies and similar tracking technologies to:

- Enhance your browsing experience.
- Understand how users interact with our site.
- Serve targeted and relevant marketing or informational content.

Types of Cookies We Use:

- Essential cookies (for core functionality)
- Performance cookies (analytics and load times)
- Marketing cookies (Google Ads, Meta Pixel, etc.)

Managing Cookies:

You can disable cookies through your browser settings. Please note that some functionality may be affected if cookies are disabled.

By continuing to use our Site, you consent to the use of cookies as described in this policy.

#### 7. Updates to This Policy

We may revise this page periodically. When we do, we will update the “Last updated” date above. Continued use of the Site after any changes signifies acceptance.

Contact Us

If you have questions or requests regarding our privacy practices, terms, data handling policies, or cookie use, please contact:

LionHeart International Services Group
700 S Rosemary Ave # 204,
West Palm Beach, FL 33401,
United States
Email: info@lhisg.com
Phone: 561-316-3553